Prehab App

Learn how to use the app, manage your membership, and FAQs

General

• App Tutorial
• How To Submit the Prehab App For HSA/FSA Reimbursement
• How does FSA/HSA Eligibility for the Prehab app work?
• How do I get my receipt/invoice for my App membership purchase?
• How do I change my App password?
• What Email is Attached to my Account?
• How to Locate Your Apps Version Number
• How to Report a Problem on the App
• How can I retake the body scan?
• What should I do if I’m having pain during an exercise?
• What if an exercise is too hard for me?
• Where can I purchase equipment necessary for my program or workout?
• What if I don’t have all the equipment available to do a program, workout, or exercise?
• How do I manage my App membership
• How do I switch my membership to annual or monthly?
• How to Screen Mirror the prehab app to a TV
• How to make videos load faster & change quality
• How can i adjust or customize the video playback settings?
• How do I set a workout reminder?
• How do I access my favorites?
• Can I listen to music while on the app?
• How do I delete my account and all stored information?

Programs

• Can I continue with my other workout routine while completing a program?
• How long is each program?
• Should I repeat a week of a rehab program if I'm still having pain?
• How do I restart or stop a program?
• How many programs can be active at once?
• Can I do more than one program at a time?
• Can I go back and redo a past session or week of a program?
• Do all programs have a class?
• If a class is available, should I watch that or do the individual exercises?
• Should I do Rehab or Prehab?
• How do I find the right program for me?
• How does program unlocking work?
• What is the program overview?
• What are the different types of programs?
• What is the difference between a circuit and a set?
• How do I remove a program from my continuing prehabbing section?
• What is workout mode vs. video mode
• How long should I take a rest break during a program/workout?
• What is the Leveling up and Leveling Down Feature
• Get access to Training Support Videos
• How does the flame streak work?
• How are programs different then workouts
• How can I keep track of my assessments? Is a written version available?

Workouts

• How do I know if the workout is for home or the gym
• Can I complete workouts while partaking in a program?
• How do I find the right workout for me?
• What are the different types of workouts?
• Will the workouts help me If I have pain in multiple areas?
• How do I know if the workout is going to be easy or hard for me?
• How do I make a custom workout?